Coach
Insights on your team
Boost team performance with AI coaching — Avoca turns every customer interaction into insights, training moments, and wins.
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Your
Analytics
Best decisions are made with the best data
Transcripts & Recordings
Instant access to call recordings with AI-powered transcripts.
Problem
Decision Maker Entered
Black Swan
Deal Closed
Metrics Dashboard
Real-time visibility into every KPI that drives your business.
1803
Phone Calls
1108
Jobs Booked
$
27
M
Revenue Earned
Agent Evaluation
Continuously fine-tunes your AI agent to book more jobs with higher consistency.
70-80%
Empathy
Recognize intent, tone, and emotion
150-180 wpm
Talk Speed
Optimal pace for conversations
< 5%
Filler Words
Sound professional but natural
< 3%
Dead Time
Keep calls smooth and engaging
Book Directly into your CRMs
Keep a human in the loop in case the caller needs to escalate a concern
Full Name
Service Type
Membership Status
Service Date
Last Serviced
Technician
...
/
Federico Gabbia
...
/
HVAC Repair
...
/
Speedy Club Member
...
/
Jan 15th, 2025
...
/
July 2nd, 2008
...
/
William Geller
Summary and Insights
Instant breakdowns of every conversation with key takeaways at a glance.
Alerts & Notifications
Get real-time updates on performance shifts and critical events.
Tagging & Filters
Organize conversations with smart tags and powerful search tools.
Performance Rollups
Track trends across teams with aggregated performance metrics.
Proven by the Best in Home Services
90% booking rate for after hour calls
Aire Serv Cota's Comfort
We stopped working weekends and grew revenue by $170K.
Top Flight Electric
Trusted by Service Leaders
Onboard your AI Workforce
AI that answers every call, text, and email—so your business never misses a customer.