Avoca, Inc. Referral Program Terms and Conditions

AVOCA REFERRAL PROGRAM TERMS AND CONDITIONS

Last updated: 1 December 2025

These Avoca Referral Program Terms (“Terms”) describe the terms and conditions that apply to your participation (“you” or “your”) in Avoca’s Referral Program (“Referral Program”) and are between you and Alphablock Labs Inc. d/b/a Avoca (“Avoca”, “we” or “us”). By participating in the Referral Program, you agree to these Terms and the Avoca Terms of Service (“Terms of Service”), which separately govern your use of Avoca’s website and other products/services. All capitalized but undefined terms in these Terms have the meanings ascribed to them in the Terms of Service, and these Terms are incorporated by reference into the Terms of Use.

BY CLICKING “JOIN NOW” (OR WORDS TO SIMILAR EFFECT), BY PARTICIPATING IN THE REFERRAL PROGRAM, OR BY AGREEING TO A SEPARATE AGREEMENT WITH AVOCA THAT EXPRESSLY INCORPORATES BY REFERENCE THESE TERMS, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR PARTICIPATION IN THE REFERRAL PROGRAM, YOU AGREE TO BE BOUND BY, THESE TERMS.

1. PROGRAM DESCRIPTION

1.1       Avoca has established a Referral Program pursuant to which Avoca may offer prizes to eligible participants (“Referrers”) for referring qualifying potential new customers (“Referees”) to Avoca for participation in an Avoca product demonstration (“Qualifying Lead Demo”, as defined below) between December 1, 2025, and March 31, 2026.

1.2       Referrers will be offered the following referral rewards (each a “Referral Reward”):

a) A $200 gift card for each of their first, second, and third Referees that complete Qualifying Lead Demos;

b) A $400 gift card for each of their fourth and any additional Referees that complete Qualifying Lead Demos.

1.3       One referrer will be offered a new Ford F-150® pickup truck (the “Grand Prize Truck”) if both of the following conditions are met:

a) The Referrer’s Referees become new customers that, in the aggregate, account for an amount in contracted revenue payable to Avoca within the first twelve (12) months of each contract (“Aggregate Contract Value”) of more than $100,000 (the “Revenue Threshold”). To count toward the Aggregate Contract Value and Revenue Threshold, each contract must be signed prior to April 15, 2026.

b) The Referrer accounts for more Aggregate Contract Value than any other Referrer.

1.4       No purchase or payment of any money is necessary to participate in the Referral Program or to be eligible for a chance to win a Referral Reward or the Grand Prize Truck (each a “Prize”). Odds of winning will depend on the total number of Referees referred by Referrer that complete Qualifying Lead Demos and on the skill of the Referrer. Void where prohibited or where registration, bonding or localization required. Subject to all national, regional and local laws. 

1.5       In the event that two or more Referrers tie in Aggregate Contract Value and both exceed the Revenue Threshold, Avoca may break the tie based on which Referrer reached that Aggregate Contract Value first or the highest deal value, at Avoca’s sole discretion. The winner will be selected on or about April 2026 and contacted thereafter.

1.6       The term of the Referral Program begins on December 1, 2025 and ends on March 31, 2026.

2. REFEREES AND QUALIFYING LEAD DEMOS

2.1       In order to be an eligible Referee, a potential customer must:

a) Offer services in the field of heating, ventilation, and air conditioning (HVAC), plumbing, electrical, roofing, or garage door installation and repair;

b) Have generated over $3 million in annual revenue in the last fiscal year; 

c) Have as two (2) or more Customer Service Representatives (CSRs);

d) Have business needs that can reasonably be met by Avoca’s standard services and functionalities, as determined in Avoca’s sole discretion; and

e) Use ServiceTitan or Houscall Pro as its Customer Relationship Management (CRM) platform.

2.2       “Referees” may not be an existing or prior Avoca customer or employee thereof, or already involved in discussions relating to the demonstration of Avoca products/services at the time of the call with Avoca, as determined by Avoca in its sole discretion.  

2.3       To constitute a Qualifying Lead Demo:

a) The Referee’s name and contact information must be submitted to Avoca (i) through the Referrer’s unique Avoca booking link or (ii) other submission method explicitly designated by Avoca.

b) The Referee must participate in a full product demonstration with an Avoca representative pertaining to the sale of Avoca’s products/services.

c) The demonstration must take place on or before March 31, 2026.

d) The Referee must not be participating in the Qualifying Lead Demo on behalf of an individual or company for whom a previous Referee already completed a Qualifying Lead Demo.

2.4       Qualifying Lead Demos expressly exclude any demonstrations or calls that are conducted by Referrers, or any demonstrations or calls that are made in combination with any other monetary or promotional offers (including those offered by Avoca). Qualifying Lead Demos are also disqualified whenever they occur in connection with a violation of these Terms or other Avoca policies.

3. REFERRER AND REFEREE ELIGIBILITY

3.1       You are eligible to participate in the Referrral Program as a Referrer if you are an individual that meets the following criteria:

a) You are at least 18 years old and the age of majority in your jurisdiction of residence;

b) You are not a current or former employee, contractor, affiliate, or partner of Avoca, or any of their immediate families and household members; and

3.2       To be a Referrer, you represent, warrant, and covenant that:

a) You are eligible to participate in the Referral Program;

b) You have not previously been suspended or banned from participating in the Referral Program; and

c) Your participation in the Referral Program does not violate your company policies, Avoca company policy, other agreements, or any laws or regulations.

3.3       Avoca reserves the right to deny, reject, or revoke your participation in the Referral Program for any reason or no reason, including because you do not meet the requirements to participate in this Referral Program. Avoca has the sole discretion to determine whether a Referee or Referrer is eligible, whether a particular lead call qualifies as a Qualifying Lead Demo and whether a Referral Reward and/or the Grand Prize Truck are validly earned. All Avoca decisions are final, non-appealable and binding, except where prohibited by applicable law.

3.4       By referring potential customers to Avoca as part of this Referral Program, you agree to abide by these Terms and any decision Avoca makes regarding this Referral Program, which Avoca shall make in its sole discretion. Avoca reserves the right to disqualify and prosecute to the fullest extent permitted by law any Referrer, in Avoca’s reasonable suspicion, tampers with the referral process or violates these Terms.

4. REFERRER REQUIREMENTS AND RESTRICTIONS

4.1       Avoca may provide to Referrers (a) a unique booking link (“Referral Link”) that is unique to you and designed to identify Referees referred by you; and/or (b) a code (“Referral Code”) that is unique to you and designed to identify Referees referred by you (collectively, “Referral Trackers”).

4.2       You may post your Referral Trackers on websites owned by you or your company and on social media websites, but you may not post your Referral Trackers on or in connection with any website, profile, or social media account of an individual or company that could reasonably be considered a competitor of Avoca.  If you post on social media, you must make clear your “material connection” to Avoca in compliance with the Federal Trade Commission’s Endorsements and Testimonials Guide (see https://www.ecfr.gov/current/title-16/chapter-I/subchapter-B/part-255).  Use of the hashtag #AvocaReferralProgram is one way to comply. 

4.3       You may not “spam” anyone with your Referral Trackers. This includes mass emailing, texting or direct messaging people or companies you do not know or using automated systems or bots through any channel to distribute your Referral Trackers.

4.4       You may not give your Referral Trackers to others to solicit referrals on your behalf.

4.5       You may not offer any compensation or other incentives in connection with the use of your Referral Trackers.

4.6       You may not pay to advertise your Referral Trackers or otherwise use paid advertising in connection with your participation in the Referral Program.

4.7       You may not use any domain or social media account or handle containing any AVOCA trademark or any confusingly similar mark, or otherwise impersonate AVOCA in connection with your participation in the Referral Program.

4.8       You may not engage in any deceptive, misleading, illegal, or unethical practices in connection with your participation in the Referral Program.

4.9       You may not make any commitment, incur any obligations, or make any representations or warranties on behalf of Avoca.

4.10     You must comply with all applicable laws and regulations (including but not limited to anti-“SPAM” laws and FTC Guidelines on Advertising Disclosures) as well as any applicable third-party terms (including social media platforms) in connection with your participation in the Referral Program.

4.11     You must make clear that you may receive a reward from Avoca in connection with the use of your Referral Trackers.

4.12     Avoca reserves the right to review and investigate all referral activities. If at any time Avoca suspects or determines, in its sole discretion, that you have not complied with these Terms or have otherwise abused the spirit or terms of this Referral Program, Avoca may immediately and without notice, terminate or suspend your participation in the Referral Program, void your Referral Trackers, and refuse to pay you any Referral Rewards.

5. PRIZES

5.1       Prizes are not redeemable for cash. Referral Rewards will be issued in US Dollar values.

5.2       Referrers eligible for a Prize will be contacted directly through his or her email address and/or by other means consistent with the Referral Program. A referrer eligible for a Prize must then respond to Avoca within fourteen (14) days. Avoca will attempt to notify each potential winner, but Avoca is not responsible for any undelivered e-mails, including without limitation e-mails that are not received because of a Referrer’s privacy or spam filter settings which may divert any e-mail, including any Referrer’s notification e-mail, to a spam or junk folder. Prizes that are unclaimed, unredeemed, or returned as undeliverable will not be awarded. Prizes are non-transferable and no prize substitution, exchange or cash equivalent will be allowed, except by Avoca, who reserves the right to substitute a prize of equal or greater value in case of unavailability of the prize or force majeure, at Avoca’s sole and absolute discretion. Avoca shall not be held responsible for any delays in awarding prizes for any reason.

5.3       The Grand Prize Truck will be available for pick up from a Ford dealership at a location, date, and time chosen by Avoca in its sole discretion. Transportation to the dealership is the sole responsibility of the Grand Prize Truck winner. The Grand Prize Truck winner will be responsible for all expenses (except those specified as being Avoca’s responsibility under these Terms) relating to acceptance, maintenance, and use of the Grand Prize Truck.

5.4       The Grand Prize Truck winner will be solely responsible for all federal, state, and local income taxes based on the value of the Grand Prize Truck as well as any applicable registration, license, title and insurance fees, and any expenses not listed herein related to receipt, possession, acceptance, and use of the Grand Prize Truck. The actual style, model, make color, design and features of the Grand Prize Truck may vary from any depictions of it in the promotion materials. The Sponsor will determine the style, model, make, color, design, and features including but not limited to exterior and interior. The approximate retail value of the Prize is $80,000.

5.5       The Grand Prize Truck may exhibit normal wear and tear of driving, including mileage under 6,000 miles. The winner of the Grand Prize Truck will be the first retail owner of the Truck. The Grand Prize Truck winner must show a valid driver's license and proof of insurance before the Truck will be awarded. Any difference between the stated value, or MSRP, and the actual face value of the Grand Prize Truck will not be awarded. Avoca is not responsible for any warranties, representations or guarantees, express or implied, in fact or law, relating to the Grand Prize Truck, including but not limited to its quality, mechanical condition, merchantability or fitness for a particular purpose. 

5.6       The winner of the Grand Prize be required to sign and return an Affidavit of Eligibility and Liability/Publicity Release (except where prohibited) and any other requested documents within five (5) calendar days from the date of request from Avoca or the Grand Prize Truck may be forfeited in its entirety and awarded to an alternate winner, at Avoca’s sole and absolute discretion. Failure to provide all required information and a signature on the documents within the stated time period may result in forfeiture of a winner's right to claim his/her Grand Prize Truck, and may result in the Grand Prize Truck being awarded to an alternate winner.

5.7       By entering or accepting any Prize, a Referrer allows Avoca to use the Referrer’s name, photograph, likeness, voice, prize information, and biographical information for publicity and promotional purposes without further compensation where permitted by law. Except where prohibited, participation in the Referral Program constitutes participant’s consent to Sponsor’s use of participant’s name, likeness, voice, opinions, biographical information, hometown and state for promotional purposes in any media without further payment or consideration.

5.8       Avoca will issue any necessary tax forms, including IRS Form 1099-MISC for the Grand Prize Truck winner.

6. UPDATES, CHANGES TO AND TERMINATION OF THE REFERRAL PROGRAM

6.1       To the maximum extent permitted by applicable law, Avoca reserves the right to change or cancel this Referral Program at any time, at its sole discretion, without notice. Without limiting the foregoing, Avoca may (a) set limitations on or change the Referral Reward amount that Referrers may earn in connection with the Referral Program; (b) modify the Qualifying Lead Demo eligibility for which Referral Rewards are available; (c) modify the Referral Reward type that is available in connection with the Referral Program; (d) exclude certain lead calls from eligibility in the Referral Program; (e) change the requirements for eligibility in the Referral Program; and (f) terminate the Referral Program. Referrer is solely responsible for verifying that the Referral Program is still in effect or that the terms of the Referral Program are permissible to Referrer at the time Referrer makes referrals.

6.2       On termination of the Referral Program, all Referral Trackers will be deactivated and forfeited at that time, and Referrer will only be eligible to receive existing Referral Rewards, i.e., Referral Rewards in connection with Qualifying Lead Demos that were completed prior to the date of termination.

7. ADDITIONAL DISCLAIMERS; LIMITATIONS

7.1       DISCLAIMER, RELEASE AND LIMIT OF LIABILITY.  REFERRERS MUST BE AWARE THAT USE OF THE GRAND PRIZE TRUCK CAN BE HAZARDOUS AND CAN PRESENT UNUSUAL RISKS OF DEATH, SERIOUS ILLNESS AND INJURY, AND PROPERTY DAMAGE.  REFERRER PARTICIPATES IN USE OF THE GRAND PRIZE TRUCK WITH KNOWLEDGE OF THE DANGER INVOLVED AND AGREES TO ACCEPT ANY AND ALL RISKS OF INJURY, ILLNESS, DEATH AND PROPERTY DAMAGE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AVOCA MAKES NO WARRANTIES OF ANY KIND OR NATURE, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE REGARDING ANY PRIZE OR YOUR PARTICIPATION IN THE REFERRAL PROGRAM, AND EXPRESSLY DISCLAIMS ALL SUCH WARRANTIES. AVOCA DISCLAIMS ALL RESPONSIBILITY IN CONNECTION WITH YOUR REFERRAL TRACKERS AND THE EFFICACY THEREOF, INCLUDING IF YOUR REFERRAL TRACKERS FAIL TO CORRECTLY TRACK RESERVATIONS REFERRED BY YOU. AVOCA IS NOT RESPONSIBLE FOR LOST, MISDIRECTED, OR DELAYED REFERRALS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL AVOCA BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING LOST DATA, INJURY, DAMAGE TO PERSONS OR PROPERTY, LOST PROFITS OR REVENUE, OR FOR ANY CLAIM OR DEMAND BY ANY THIRD PERSON, ARISING OUT OF OR RELATED TO THESE TERMS, THE PERFORMANCE OR BREACH THEREOF, OR THE USE OR MISUSE OF PRIZES, EVEN IF ADVISED OF THIS POSSIBILITY; AND (B) AVOCA’S AGGREGATE TOTAL LIABILITY TO YOU UNDER THESE TERMS WILL NOT EXCEED THE AMOUNT OF ANY REWARD ACTUALLY PROVIDED TO YOU UNDER THEM.

THE LAWS OF CERTAIN STATES OR OTHER JURISDICTION DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS IN ADDITION TO THOSE CONTAINED IN THESE TERMS.

8. MISCELLANEOUS

8.1       All personally identifiable information provided in connection with this Referral Program will be collected, used, and shared pursuant to Avoca’s Privacy Policy.

8.2       Any and all disputes, claims, and causes of action arising out of or connected with these Terms will be resolved individually, without resort to any form of class action, and exclusively by the law of the State of New York, without giving effect to provisions related to choice of laws or conflict of laws that would result in the application of the laws of another jurisdiction. Venue and jurisdiction of any lawsuit involving this Agreement exists exclusively in the state and federal courts in New York, New York.

8.3       Referrer agrees that: (i) any and all disputes, claims and causes of action arising out of or connected with this Referral Program shall be resolved individually, without resort to any form of class action; (ii) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with participating in this Referral Program, but in no event attorneys' fees; and (iii) under no circumstances will Referrer be permitted to obtain awards for, and Referrer hereby waives all rights to claim punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased.

8.4       In the event of a conflict between these Terms and the Avoca Terms of Service, these Terms will prevail with respect to the Referral Program.

8.5       In the event that any provision of these Terms or the application of any provision of these Terms are held by a tribunal of competent jurisdiction to be contrary to law or otherwise invalid, the remaining provisions of these Terms shall remain in full force and effect and these Terms shall be interpreted as if such invalid provision(s) were omitted.

8.6       If you have any questions regarding the Referral Program or these Terms, please email us at refer@avoca.ai

8.7       Individuals may request the name of the winner of the Grand Prize Truck by submitting a self-addressed stamped envelope, prior to June 30, 2026, to 55 5th Ave Floor 17, New York, NY 10003.