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Avoca Customers Win More

85
%
First Call Resolution
45
%
Payroll Savings
12
%
Better CSAT Scores

Speed to Lead

Respond, route, and capture to leads almost immediately from platforms like Angi, Thumbtack, and Google

Outbound Campaigns

Proactively reach customers with personalized follow-ups, maintenance reminders, inspections, and win-back / marketing campaigns

Inbound Voice

Never miss another customer call, text, or chat. Our AI and human agents fortify your contact center 24/7, handling every customer with the same care as your team would

AI Coach Analytics

Boost your CSR Performance with instant QA and analytics. Have the Avoca AI review every call for missed leads and provide you actionable data

Dispatch

Have Avoca optimize your appointments across the board to maximize technician productivity and job profitability

Capacity Management

The Avoca AI uses historical data to balance your demand and maintenance appointments, so you stay busy during shoulder season
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