The Leading AI Web Chat
for Roofing Businesses

Engage every site visitor, qualify the lead, and book the roof inspection — even after hours.

AvocaOnline
0%Answered
0%Booked
< 2sResponse
Best Choice Roofing
Best Choice Roofing
Cornerstone Roofing and Exteriors
Cornerstone Roofing and Exteriors
Doing It Right Roofing, Siding, Remodeling, LLC
Doing It Right Roofing, Siding, Remodeling, LLC
Don Kennedy Roofing
Don Kennedy Roofing
Eustis Roofing
Eustis Roofing

Answer Questions Instantly

Cover general customer questions about services, pricing, hours, and availability. Avoca uses your knowledge base to give accurate answers in real time. No waiting for a human to respond.

< 2sResponse time
95%Questions answered
24/7Availability
AvocaOnline
Do you offer same-day AC repair?
ServicesPricingHoursBook Now

Book Directly From Chat

Customers book appointments through the conversation. Avoca collects service type, preferred time, and contact info, then pushes the job directly into your CRM.

30%Chat-to-booking rate
0Manual entry
I need an AC repair, tomorrow afternoon if possible.
I have 2:00 PM available tomorrow. Can I get your name and number to confirm?
Sarah M., 555-012-3456.
New Booking
Service...
Date...
Customer...

Drop-Off Follow-Up

If a visitor leaves the chat before booking, Avoca can text them to continue the conversation. The lead is never lost. Contact info is captured early in every chat.

25%Drop-offs recovered
< 5minFollow-up time
Booking ReminderHi Sarah, your AC tune-up is booked for Thursday at 2 PM.
Sent
Post-Service Follow-UpThanks for choosing us! How was your experience?
Delivered
Seasonal MaintenanceTime for your annual furnace check-up. Book now?
Opened
Membership RenewalYour Gold membership expires in 7 days. Auto-renew?
Scheduled
Unsold EstimateStill thinking about that ductwork? We held your quote.
Queued
SMS 192%Open
SMS 268%Open
SMS 341%Conversion
Call 128%Conversion
Call 218%Conversion

Escalate When It Matters

When a conversation needs a human, your team gets notified and can take over instantly. Full chat history is passed so the customer never has to repeat themselves.

< 10sEscalation time
0Lost context
I want to cancel my membership.
I understand. Let me connect you with someone who can help with that.
Escalating to Sarah K.Connecting...
Hi, this is Sarah. I can see your full conversation. Let me look into your membership options.
Oh great, you already know what I asked about?
Yes, I have the full chat. Let me see what I can do for you.

Proven by the Best in Home Services

70% booking increase

We used live answering for the first 2/3 of the month and booked 5 calls. We used Avoca for the last ⅓ of the month and booked 43 calls

Eddie Cota, Owner

90% booking rate for after hour calls

Aire Serv Cota's Comfort

Empathetic Voice

When a hurricane knocked out our phones and internet, we couldn’t reach our clients — Avoca stepped in to answer every call and booked them.

Braquel Norwood, Office Manager

We stopped working weekends and grew revenue by $170K.

Top Flight Electric

24/7 CSR

Avoca gave me the ability to extend my service hours without having to extend my staff

Aaron Ruddick, Founder

Scale after hours without overhead

Reliable Comfort

90% booking rate for after hour calls

Aire Serv Cota's Comfort

We stopped working weekends and grew revenue by $170K.

Top Flight Electric

Scale after hours without overhead

Reliable Comfort

Chats handled every month

Every moment, handled.

See how Avoca can handle your inbound calls in a 20-minute demo.

Talk to Us

Frequently Asked Questions